Wow, I never thought I would write a blog covering some DA/CA client stuff !!   Anyway, one thing that you can do, is enable tracing on the client.  This might help with things like connection issues and the like.  I had to do that recently, and it took me a while to find out how to turn on tracing.  So here is how to do it :

Locate the file : AcceleratorClient.Exe.Config

Open it in Notepad

Find these lines :

<add key="TraceApplicationController" value="Brief" />
<add key="TraceDetailClient" value="Brief" />

-- they will be near the bottom of the file

Change them to :

<add key="TraceApplicationController" value="Verbose" />
<add key="TraceDetailClient" value="Verbose" />

Save and close the config file.

Launch the client

You will now get a file called CustomTraceFile_nn.txt in :-

C:Documents and Settings<username>Local SettingsApplication DataSymantec CorporationEnterprise Vault AcceleratorsDiscovery_ClientLogs

nn is just a random number.

This file just keeps getting written to, it's different than the EV Outlook Add-in where you get a new file per Outlook session, if you want a "clean" file, just delete the current one with the DA/CA client closed, and next time you open the client you will get a new file.

Hope that helps,