An interesting question that I came across the other day was related to the throughput that can be expected when doing PST Migrations.  There is a section in the Performance Guide that helps :

http://seer.entsupport.symantec.com/docs/312319.htm

It says :

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A question which was posed a few weeks ago was how to find out which users/archives have failed indices.  We can find that out from SQL with a simply query as follows :

SELECT ArchiveName AS 'Archive',CountFailedIndexVolumes AS 'Failed Volumes'
FROM IndexView 
WHERE CountFailedIndexVolumes != 0

Hope that proves useful.

(Thanks to Frank Beck for the SQL)

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File System Archiving can be configured to leave behind a placeholder when a file has been archived.
Sometimes it looks a little "odd"

Unfortunately this is a little “feature” of Microsoft’s :

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Sometimes people mention on the forums or internally about support for Office XP, particular in relation to Enterprise Vault 8.  This is usually from a client/user perspective.  I know that some enterprises have difficulty in getting all users upgraded to the latest-and-greatest version of Office.  It’s relatively simple to upgrade the version on the EV server(s) but those pesky users – well it can take a long time.

Enterprise Vault 8 does not support Office XP as a client.  Take a look at the Email Clients section of the Compatibility Guide :

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Enterprise Vault has several ways available for customers to perform migrations of data from “old” PST files into an archive.  Whilst the ways aren’t necessarily perfect, or 110% complete (at least, I don’t think they are) there are some fantastic features available.. and with a little bit of work it’s possible to get a good picture of what’s happening, where, what has happened, and why.

The first piece of this that I thought about is that in the Vault Administration Console you can enable people for Client Driven PST Migration, and you can disable them from Client Driven PST Migration … but how do you tell who already has it enabled?

I have not found an answer in the Vault Administration Console, but the following snippet of SQL works :

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One of the other interesting SysInternals tools is called Handle.exe :

http://technet.microsoft.com/en-us/sysinternals/bb896655.aspx

With this tool you can find out which processes have a file locked open.  For example :

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One of the slightly annoying thing with exporting an Archive to PST is the fact that the PST is always less than 2 Gb, even when you choose the “new” PST file format :

This has been logged as an enhancement request/defect for quite some time now.  So if you’re a customer experiencing this annoyance, then please let us know.

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A question that is asked quite often, about Move Archive is :

Can the features in Move Archive be used to move an FSA Archive?

The answer is no, that's not possible.

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In Enterprise Vault when you export an archive, you have a number of choices as shown on the screenshot below :

Many people want to be able to export a particular date range AND “remove exported items from archive”, but, as you can see in the screenshot, the delete option is only available when exporting the WHOLE of a particular structure or substructure, not the date based option.

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On our internal support forum a week or two ago there was an interesting discussion about whether or not Enterprise Vault can (or should) be used to prove with an email was “read” or “unread”.  In short Enterprise Vault doesn’t record that status of a message.  At first this would seem “bad”, but consider it for a moment?  An end user can mark something as read, and then unread, 20 times … it doesn’t actually mean that they have or haven’t read it.  Many people that I know will glance at an email, and then think “Hmm, must come back to that one”, and mark it as unread so that it stands out, and they come back to later.  How would any software, never mind Enterprise Vault, consider that?  Have I read the mail, or not?

Many people are also probably aware of the setting within Outlook which marks an item as read after 5 seconds :

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